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Documents

Go to Sidebar → Documents to upload and manage the legal documents required for your operator account.

Uploading documents helps the Shubha Yatra admin team verify your business and approve your account faster.


Required documents

DocumentDescription
Company Registration CertificateOfficial registration of your business
PAN / VAT CertificateTax registration document
Vehicle Registration CertificateFor each bus in your fleet
Route PermitGovernment permit to operate on your routes
Insurance CertificateThird-party or comprehensive vehicle insurance

Uploading a document

  1. On the Documents page, find the document type in the list.
  2. Click Upload next to it.
  3. Select a JPG, PNG, or PDF file from your device.
  4. The file uploads automatically and appears in the uploaded files list.
tip

Upload clear, readable scans or photos. Blurry images may be rejected during review.


Document status

StatusMeaning
⬜ Not uploadedDocument has not been submitted yet
🕐 Under reviewUploaded and waiting for admin to verify
✅ VerifiedDocument accepted
❌ RejectedDocument was rejected — see the note for reason

Replacing a document

If a document is rejected or expires, click the next to the existing file to remove it, then upload the new version.


Document expiry

Keep an eye on documents with expiry dates (insurance, permits). Upload renewed documents before the old ones expire to avoid interruption to your account.