Platform Bookings
Go to Sidebar → Bookings to view all bookings across every operator.
Booking table
| Column | Description |
|---|---|
| Ticket # | Unique booking reference |
| Customer | Name and email |
| Route | Source → Destination |
| Date | Travel date in BS and AD |
| Amount | NPR paid |
| Status | Confirmed / Pending / Cancelled |
Filtering bookings
| Filter | Description |
|---|---|
| Search | Ticket number, customer name, or email |
| Status | Confirmed / Cancelled / Pending |
| Date range | From / To travel date |
| Provider | Filter to one operator's bookings only |
Booking detail
Click any row to open the detail panel showing:
- Full passenger information
- Seat number
- Payment method and amount
- Booking and payment timestamps
- Operator and bus details
Admin actions on bookings
| Action | When to use |
|---|---|
| Cancel booking | Passenger requests cancellation through support and cannot access their account |
| Mark as paid | Bank transfer payment confirmed manually |
| Download ticket | Reproduce a lost ticket for a passenger |
Export
Click Export CSV to download all filtered bookings as a spreadsheet.